Refunds

When you get a refund

• First Pro subscription within 14 days — in full.
• A duplicate charge for the same cycle, or a mistaken charge reported within 48 hours with no Pro usage afterwards — in full.
• After that: no refunds, and Pro stays until the end of your paid cycle.

How to request

Email us from your registered address at support@nazzam.app with the subject “Refund request”. We reply within a day and process within 3 business days. It returns to the same payment method within 5–14 days depending on the bank.

Special cases

Paid the same cycle twice? The second payment extends your subscription automatically to the next cycle — and if you’d rather have it refunded in full, message us with both transaction numbers. The 7-day trial involves no payment, so no refund is needed.